Ahpra notification · All 15 National Boards
Prescribing Guidance and Standards for Healthcare Professionals for Health Practitioners facing an Ahpra notification, complaint or allegation
The allegation concerns a medicine — what was prescribed, for whom, on what reasoning, and what was recorded and checked.
- Close to you — a script for a partner, a relative, a friend or a colleague
- Impairment — self-prescribing, or practising while drugs affected you
- Dependence — an opioid or benzodiazepine without the permit or the check
- Error — a wrong dose, drug or route, or an allergy or interaction missed
- Review — a repeat that ran for years without anyone reviewing it
- Pressure — an antibiotic or an opioid given because the patient insisted
- Telehealth — a script written without an adequate assessment
- Records — an indication not recorded, or a record that is not true
Facing an allegation about a medicine like these — from your National Board, Ahpra, a drugs and poisons regulator, a panel or a tribunal?
Help with an Ahpra notification, complaint or allegation starts here. This CPD course helps you remediate — and demonstrate the remediation, with a dated certificate for your written response, your portfolio or a Board, panel or tribunal direction.
Immediate access · certificate on completion · twelve months' access
- 2 CPD hours
- Self-paced
- Every registered profession
- CPD certificate
- Bulk buy: any 5 for A$850 · any 10 for A$1,400
At a glance
- Who it is for
- Any registered practitioner who prescribes, dispenses, administers or advises on medicines and faces an Ahpra notification, complaint or allegation, a National Board investigation, a drugs and poisons inquiry, a panel or a tribunal hearing about a medicine — for yourself or someone close to you, a drug of dependence, an error, a repeat, pressure or telehealth
- Also covers
- Real-time prescription monitoring, deprescribing, high-risk medicines, telehealth prescribing
- Regulators covered
- Ahpra and all fifteen National Boards, plus the NSW Councils, the HCCC and the OHO
- Length
- 9 sections, 72 lessons, 2 CPD hours
- Format
- Self-paced, online, immediate access, twelve months from purchase
- Certificate
- Issued by Healthcare Ethics Courses on completion, dated, with the course title and 2 CPD hours
- Price
- A$200 · any 5 for A$850 · any 10 for A$1,400
Certificate issued by Healthcare Ethics CoursesRemediation courses for regulatory processes.
Who this course is for
A prescription for yourself or someone close to you
A partner, a parent, a friend, a colleague or yourself — outside a proper clinical relationship, at short notice and without a record. For doctors Good medical practice (4.15) prohibits prescribing Schedule 8 medicines, psychotropics or drugs of dependence to anyone close to them; for the shared-code professions clause 4.8 sets conditions and clause 9.1 refers self-prescribing to state and territory law. The course treats a personal relationship that influences prescribing as a conflict of interest.
Dealing with an Ahpra notification or complaint
A pharmacist, a patient, a colleague, your employer or a mandatory notifier has told Ahpra, and you have been asked for a written response — often with the pharmacy record and the monitoring history beside it. Medication was 11% of the matters raised about doctors in 2024/25 and 59.3% of those raised about pharmacists. The script is already in evidence; this course sets out what regulators want to see: that you understand the error, have learned from it and have changed what you do.
A drug of dependence, a permit or a monitoring check
An opioid or a benzodiazepine continued without review, a Schedule 8 medicine prescribed without the permit your state or territory requires, a monitored medicine prescribed without checking the real-time system. A tribunal suspended a doctor who prescribed Schedule 8 medicines seven times without the permit while recording that he held one. The course sets out the legal requirements for S8 and controlled-drug prescribing, the monitoring check before prescribing, and recording that the check was made.
Under investigation, or under immediate action
Ahpra is investigating, or your Board has imposed conditions while it does — a restriction on prescribing a class of medicine, for example. The investigator reads three records at once: the script, the pharmacy’s record and the monitoring system’s, beside your note and your account, and an account that differs from any of them becomes a question of its own.
Facing a panel or a tribunal hearing
A panel has been convened, or your Board has referred you to the tribunal in your state or territory. The tribunals have reprimanded, suspended and imposed conditions on prescribers — mentoring, education, audits of their prescribing, and drug screening where their own use was in question — and they weigh remediation completed before the hearing, dated and documented, every time.
A drugs and poisons inquiry, or a Medicare or PBS audit
A prescribing matter can run in more than one forum at once: a Board notification, your state or territory’s drugs and poisons regulator, and in some cases a Medicare or PBS process. They run on different timetables, and what is said in one may be seen in another. The course sets out the three layers that decide what you may prescribe — your registration, your state or territory’s drugs and poisons law and the Poisons Standard — and what a breach of them can bring; take advice before you answer any of them.
The concerns this course speaks to
A prescription for someone close to you
A partner, a parent, a friend or a colleague treated outside a proper clinical relationship, at short notice and without a record. Good medical practice (4.15) tells doctors not to prescribe Schedule 8 medicines, psychotropics or drugs of dependence to anyone close to them, and clause 4.8 of the shared code sets conditions for the other professions; a tribunal suspended a doctor who treated six family members and prescribed pethidine to one for 20 months without a permit. The course treats personal relationships that influence prescribing as a conflict of interest.
Impairment — self-prescribing, drugs of dependence and your own health
A script written for yourself, a prescription in someone else’s name for your own use, a drug of dependence taken to keep working. Impairment is one of the four grounds for a mandatory notification under the National Law, and clause 9.1 of the shared code asks you to follow your state or territory’s law on self-prescribing and not to rely on your own assessment of the risk. A tribunal suspended a doctor who prescribed in his wife’s name for her and for himself, with drug screening among the conditions.
Drugs of dependence: the permit, the check and the review
An opioid or a benzodiazepine continued past the point anyone reconsidered it, escalated on request, prescribed without the permit your jurisdiction requires or without checking the real-time monitoring system. Each state and territory sets its own rules for drugs of dependence and its own list of monitored medicines. A tribunal suspended a doctor who prescribed Schedule 8 medicines seven times without the permit while recording that he held one, with no notes for eight consultations. The course holds high-risk medicines to a higher standard of record and review.
A dose, a drug or a route that was wrong
A transcription, a decimal point, a look-alike name, a renal dose not adjusted, an allergy not checked, an interaction missed because the medication history was incomplete. Clause 1.2 of the shared code asks you to facilitate the quality use of therapeutic products based on the best available evidence and the patient’s needs; what is examined beside the error is whether the check that would have caught it was part of your routine. The course covers medication reconciliation, interactions and the safety check before every prescription.
A repeat that ran for years, and monitoring not arranged
A medicine right when it started and never reviewed against the patient in front of you now, monitoring bloods not ordered, a result never chased, a shared-care arrangement in which monitoring fell between two prescribers. The course calls it clinical drift and treats deprescribing as a prescribing skill in its own right; clause 6.1 of the shared code asks that services be appropriate and likely to benefit. A medication review cycle and a recall system for long-term patients are changes with dates on them.
Prescribing under pressure, and by telehealth
An antibiotic given because it was expected, an opioid escalated on request, a script to end a difficult consultation, a telehealth prescription written without an adequate assessment or a confirmed identity. The course states that prescribing under patient pressure may be judged as unsafe practice, clause 6.3 of the shared code asks for appropriate use of antimicrobials to minimise resistance, and telehealth prescribing is held to the same standard as face to face. Declining well, with the reasoning recorded, is a skill the course teaches.
Prescribing outside your authority or your competence
A medicine outside what your registration and any endorsement allow — a nurse practitioner, an endorsed midwife, an optometrist or a dentist prescribing beyond their scope — or one within it but beyond your competence, in a new or expanded role. Authority to prescribe comes from your registration and your state or territory’s drugs and poisons law together, and clause 1.1 of the shared code asks you to work within the limits of your competence. Medication was 7.3% of the matters raised about optometrists in 2024/25.
Probity: the script, the record and the claim
A script altered after it was written, a prescription in someone else’s name, a PBS claim the consultation does not support, a monitoring check the response says was made and the system does not show. A prescription is a dated document held by a pharmacy, a monitoring system and, for many medicines, the PBS; an account that differs from them is assessed as probity first. A tribunal disqualified a doctor who wrote prescriptions in his own name over a colleague’s forged signature, noting his limited remorse and insight.
Facing an Ahpra notification, complaint or allegation? This course helps you remediate — and demonstrate it.
Buy this course — A$200.00What the course covers
Nine sections and 72 lessons, with a reflective quiz closing each of the first eight and a post-course assessment at the end.
Overview and relevance to Australian practice
Why safe prescribing matters, the Australian regulatory context, how prescribing has changed, the common causes of prescribing error, and what a prescribing concern costs both patient and practitioner.
Core concepts and definitions
Ten lessons: rational and evidence-based prescribing, therapeutic risk, scope of practice, medication reconciliation, high-risk medicines, interactions and contraindications, vulnerable populations, and deprescribing.
Regulatory expectations in Australia
Ten lessons on the regulator's side: legal and legislative requirements, documentation standards, monitoring and review, high-risk medicines, telehealth, shared decision-making, interprofessional collaboration, and responding to a notification.
Ethical and professional challenges
Ten lessons on the difficult cases: benefit against harm, patient expectations and requests, time pressure and cognitive load, vulnerable patients, uncertainty, clinical drift, over and underprescribing, conflict of interest, telehealth, and responding to your own error.
Case studies in the Australian context
Five worked cases — prescribing without checking allergies, opioid prescribing without adequate monitoring, antibiotic overprescribing in a busy clinic, an interaction leading to hospitalisation, and a telehealth script without adequate assessment.
Insight, reflection and professional growth
Ten lessons: insight in the specific context of prescribing, reflective practice, learning from feedback and near misses, recognising personal limitations, clinical reasoning, purposeful CPD, and working with pharmacists.
Remediation, improvement and preventing recurrence
Ten lessons: identifying contributing factors, a targeted remediation plan, documentation and communication, systems-based improvement, pharmacology knowledge, human factors, collaboration, monitoring improvement, and demonstrating it to Ahpra or an employer.
Applying principles to daily practice
Ten habits for real use — a consistent medication safety check, evidence-based guidelines, clear explanation, legible and complete prescriptions, extra caution with high-risk medicines, regular medication reviews, and consistent use of real-time monitoring.
Conclusion and assessment
Key takeaways, then the post-course assessment. Your certificate is issued on completion and carries the date.
Show every lesson title
- Section 01 · Overview and Relevance to Australian Healthcare Practice
- Why Safe Prescribing Matters; The Australian Regulatory Context; The Evolving Nature of Modern Prescribing; Common Causes of Prescribing Errors in Australia; The Impact of Prescribing Competence on Patients and Practitioners.
- Section 02 · Core Concepts and Definitions
- What Is Safe Prescribing?; Rational Prescribing and Evidence-Based Practice; Understanding Therapeutic Risk; Scope of Practice in Prescribing; Medication Reconciliation and the Importance of Accurate Histories; High-Risk Medications; Drug Interactions and Contraindications; Special Considerations for Vulnerable Populations; Documentation and Communication in Prescribing; Principles of Deprescribing.
- Section 03 · Regulatory Expectations in Australia
- Ahpra’s Mandate to Protect Public Safety in Prescribing; National Boards’ Standards and Professional Capabilities; Legal and Legislative Requirements for Prescribing; Documentation Standards Required for Safe Prescribing; Monitoring, Review, and Follow-Up Requirements; Expectations Around High-Risk Medicines; Safe Prescribing in Telehealth and Digital Practice; Shared Decision-Making and Patient Communication; Interprofessional Collaboration in Medication Management; Managing Prescribing Errors and Responding to Notifications.
- Section 04 · Ethical and Professional Challenges in Prescribing
- Balancing Therapeutic Benefit and Potential Harm; Managing Patient Expectations and Requests; Prescribing Under Time Pressure or Cognitive Load; Prescribing for Vulnerable Patients; Navigating Uncertainty in Diagnosis and Treatment; Long-Term Prescribing and the Risk of "Clinical Drift"; Ethical Obligations Around Overprescribing and Underprescribing; Conflict of Interest and Prescribing Integrity; Prescribing Through Telehealth: Ethical Considerations; Responding Ethically to Prescribing Errors.
- Section 05 · Case Studies in the Australian Context
- Case Study 1: Prescribing Without Checking Allergies; Case Study 2: Opioid Prescribing Without Adequate Monitoring; Case Study 3: Antibiotic Overprescribing in a Busy Clinic; Case Study 4: Medication Interaction Leading to Hospitalisation; Case Study 5: Telehealth Prescribing Without Adequate Assessment.
- Section 06 · Insight, Reflection, and Professional Growth
- Understanding Insight in Prescribing Practice; Developing Reflective Practice Around Prescribing Decisions; Learning From Feedback About Prescribing; Using Clinical Errors and Near-Misses as Learning Opportunities; Recognising Personal Limitations and Seeking Support; Strengthening Clinical Reasoning to Support Safe Prescribing; Using CPD Purposefully to Improve Prescribing Practice; Improving Communication Skills With Patients; Building Collaborative Relationships With Pharmacists and Team Members; Integrating Long-Term Growth and Quality Improvement.
- Section 07 · Remediation, Improvement, and Preventing Recurrence
- Understanding the Role of Remediation in Prescribing Practice; Identifying Contributing Factors to Prescribing Errors; Creating a Targeted Remediation Plan; Strengthening Documentation and Communication Practices; Reducing Risk Through Systems-Based Improvements; Enhancing Clinical Knowledge and Pharmacology Competence; Addressing Cognitive Bias and Human Factors; Building Stronger Collaboration With Pharmacists and the Healthcare Team; Monitoring Improvement Over Time; Demonstrating Remediation to Ahpra or Employers.
- Section 08 · Applying Principles to Daily Practice
- Performing a Consistent Medication Safety Check Before Prescribing; Using Evidence-Based Guidelines Routinely; Communicating Clearly With Patients About Medications; Writing Legible, Accurate, and Complete Prescriptions; Reviewing High-Risk Medicines With Extra Caution; Conducting Regular Medication Reviews; Using Real-Time Prescription Monitoring Tools Consistently; Collaborating Actively With Pharmacists and Other Healthcare Providers; Prioritising Documentation as a Patient Safety Tool; Embedding Continuous Improvement Into Prescribing Practice.
- Section 09 · Conclusion and Key Takeaways
- Conclusion; Key Takeaways.
How to respond to an Ahpra notification, complaint or allegation
Ahpra, your National Board, a panel and a tribunal read a prescribing response as a reconstructed prescription: the script is already in evidence, so the response is built on why. Ahpra says it needs to understand how you responded to the event — recognising and assessing the risk, accepting accountability, declaring what happened, actively reflecting and updating your knowledge and skills, and being able to say how you would respond in similar circumstances in future. The course’s own test is the same: that you understand the error, have learned from it and have made changes to prevent it happening again.
The script is already in evidence; what is open is why it was written.
- The prescription, reconstructedThe indication and the alternatives considered, what the patient was told, the dose and duration, the monitoring planned — read against the pharmacy record and the monitoring system, and labelled as a later reflection wherever it was not recorded at the time.The course teaches what the record is expected to show for every prescription.
- The step missed, and the standardThe step that was missed, named by you from your own Board’s code, the guideline or your state or territory’s law, with the contributing factors — time pressure, a request, an incomplete history — described as conditions rather than reasons.The course’s list of contributing factors — an incomplete history, an allergy or interaction not checked, time pressure, a knowledge gap — is where the step is named.
- The effect on the patientIn their terms: the harm, the near miss, the dependence, the delay — and where a medicine caused harm, the disclosure conversation described.The course covers open disclosure after a prescribing error.
- What has changed, with the auditA prescribing audit against guidelines, repeated; the monitoring system registered and used; a medication review cycle; a deprescribing plan; targeted pharmacology CPD; a pharmacist for high-risk decisions — each dated.This course is the dated item you attach — and it names the other tools.
Declining well is a prescribing skill, and the record of it is the evidence.
Take advice from your indemnity insurer or defence organisation, your union or professional association, or a lawyer before you respond to anyone.
Facing an Ahpra notification, complaint or allegation? This course helps you remediate — and demonstrate it.
Buy this course — A$200.00How this course helps with an Ahpra notification
The Board reads for the reasoning before it reads for the script
A prescribing decision leaves a dated artefact behind, held by a pharmacy and, for a monitored medicine, by the real-time system — SafeScript in Victoria, SafeScript NSW, QScript, Canberra Script, ScriptCheckSA, ScriptCheckWA, TasScript and NTScript. What is open is not what you prescribed but why: the indication, the alternatives, what the patient was told, the monitoring plan. Where the reasoning was recorded, the matter is about a decision; where it was not, it becomes about your records as well. The course records that Ahpra looks at patterns as well as single errors — repeated poor documentation, unsafe choices, absent insight — and practitioners who show insight, take responsibility and engage in remediation are treated differently from those who deflect blame or repeat the behaviour.
Reflection has a structure, and the Board can tell when it is absent
The course names five elements of insight in prescribing — acknowledgement, understanding the impact, responsibility, learning and adaptation, and commitment to improvement — and sets out what high-quality prescribing reflection contains: a clear summary of what happened, the clinical reasoning and biases explored, the system or workload factors recognised, safer alternatives identified, and a concrete plan, with prompts such as “Was this prescription influenced by patient pressure?”. Its remediation section starts with the contributing factors — an incomplete medication history, an allergy or interaction not checked, time pressure and cognitive load — before the plan. A near miss belongs in a reflection as well as an error. A statement such as “I will be more careful when prescribing” will not satisfy a Board; an audit that shows the change held will.
Remediation that stands up
Prescribing lends itself to remediation that produces its own evidence: a prescribing audit against guidelines, repeated; a documented medication review cycle; a deprescribing plan for long-term patients; registration with and consistent use of your jurisdiction’s monitoring system; targeted pharmacology CPD; a standing arrangement with a pharmacist for high-risk decisions — and the Board, a panel and a tribunal all weigh it the same way. Counts: a reflective statement that reconstructs the prescription and names the step missed; CPD targeted to the lapse, this course’s dated certificate among it; a prescribing audit against the guideline, with a baseline, repeated after an interval; supervision or mentoring with written reports; feedback from patients and colleagues gathered on purpose. Counts for little: an apology followed by “but”, a character reference in place of an account, CPD hours on another subject, a reflection written by someone else, a promise where evidence should be. For the stages from the first letter to a tribunal, see the Ahpra investigation process, explained.
Read the primary sources
- Shared Code of conduct, including 1.2 good care, 6.3 public health and 8.10 conflicts of interest
- Good medical practice, section 4.15 on providing care to those close to you
- National Real Time Prescription Monitoring, Department of Health
- Australian Open Disclosure Framework, ACSQHC, for when a medicine has caused harm
- Ahpra: has a concern been raised about you
Who wrote it
In short
Prescribing Guidance and Standards for Healthcare Professionals is a self-paced remediation course of 2 hours for practitioners registered with any of Australia's fifteen National Boards facing an Ahpra notification, complaint or allegation. It is written for concerns about a medicine — a prescription written for yourself or someone close to you, opioids or benzodiazepines continued without review, the dose, an allergy or interaction not checked, antibiotics prescribed under pressure, a long-term repeat, or a telehealth script. It covers rational prescribing, medication reconciliation and interactions, high-risk medicines, deprescribing, real-time prescription monitoring, telehealth prescribing and documentation of the indication, with five Australian case studies. It is not accredited by Ahpra or any National Board, and no course determines the outcome of a notification.
Prescribing for yourself, family and friends
This is the one part of prescribing where a code stops advising and starts prohibiting — and only one code does. Good medical practice (4.15) asks doctors to avoid, whenever possible, providing medical care to anyone with whom they have a close personal relationship, because of the lack of objectivity, the possible discontinuity of care and the risks to both, and then goes further: a doctor must not prescribe Schedule 8 medicines, psychotropic medication or drugs of dependence to anyone close to them, and section 11.2, on the doctor’s own health, covers self-prescribing. The shared Code of conduct handles the same ground differently: clause 4.8 sets conditions where care for someone close to you cannot be avoided — an adequate assessment, adequate records, consent acknowledged by you both, judgement kept free of the relationship, the option to stop — and clause 9.1 hands self-prescribing to state and territory law. Nurse practitioners and endorsed midwives answer to the NMBA codes and their endorsement, and every prescriber to the drugs and poisons law where they practise.
Three things are Australian. The first is that the authority to prescribe comes from state and territory law as much as from registration: each jurisdiction has its own drugs and poisons regulator, its own rules for drugs of dependence, its own list of monitored medicines and its own real-time monitoring system, so the rule you trained under may not be the rule where you practise now. The second is visibility: a prescription for yourself or someone close to you appears in the monitoring system, in pharmacy records and in PBS data with your prescriber number attached, and it can surface while a regulator is looking at something else. The third is the National Law: a prescribing concern travels the same route as any notification, and in New South Wales and Queensland it is the HCCC and your profession’s Council of NSW, or the Office of the Health Ombudsman, that hold the file first, with the state’s drugs and poisons regulator alongside. If you have already written such a prescription, say so early and take advice before you write anything else.
What these words mean
The four terms that matter most here, and the other words on this page.
- Notification
- Ahpra’s word for a complaint or a concern about a registered practitioner, from a patient, a colleague, an employer or a mandatory notifier. Every notification is assessed for risk to the public; you are told of it and asked for a written response, and that response is read at every later stage. In 2024/25 Ahpra received 13,327 notifications across the 16 registered professions.
- Immediate action
- The step a National Board may take at any stage under section 156 of the National Law where it believes a practitioner poses a serious risk: suspending registration or imposing conditions while the matter continues. A protective step, not a finding, and reviewable.
- Real-time prescription monitoring
- The state and territory systems that show a patient's recent history of monitored medicines at the point of prescribing or dispensing: SafeScript in Victoria, SafeScript NSW, QScript, Canberra Script, ScriptCheckSA, ScriptCheckWA, TasScript and NTScript. Whether checking is mandatory, and which medicines are monitored, is set by your own jurisdiction.
- The four National Law grounds
- Fitness to practise is the phrase practitioners use for the whole process. The National Law names four grounds on which a Board acts: impairment (a health matter, not a conduct finding), unsatisfactory professional performance (knowledge, skill, judgement or care below the standard of a peer), unprofessional conduct (conduct below what peers and the public reasonably expect) and professional misconduct (substantially below that standard, found only by a tribunal). Which one your letter uses tells you how the matter is being treated.
Rational prescribing, monitored medicines, high-risk medicines, deprescribing, clinical drift, medication reconciliation, off-label prescribing and the other terms the course uses
- Rational prescribing
- Choosing a medicine that is indicated, evidence-based, tailored to the individual, at the right dose for the right duration, with the monitoring plan decided at the same time. The course counts ongoing review and deprescribing among the components of rational prescribing.
- Monitored medicine
- A medicine captured by your jurisdiction's monitoring system because it carries a high risk of harm or misuse. The lists differ between states, and some include Schedule 4 medicines such as gabapentinoids and codeine combinations as well as Schedule 8 drugs.
- High-risk medicine
- A medicine where an error is likely to cause serious harm. The course uses the APINCH groups (anti-infectives, potassium and other electrolytes, insulin, narcotics and sedatives, chemotherapy and immunosuppressants, heparin and anticoagulants) and adds benzodiazepines, antipsychotics and lithium. Each carries a higher expectation of documentation and review.
- Deprescribing
- The planned reduction or cessation of a medicine that is no longer of net benefit. Treated in the course as a prescribing skill rather than an absence of one, and the answer to clinical drift.
- Clinical drift
- A prescription that was appropriate when it began and has continued unexamined ever since, often through repeats. Nobody decided to keep prescribing; nobody decided to stop. The course calls it a common theme in prescribing investigations.
- Medication reconciliation
- Establishing an accurate list of everything the patient is actually taking, including over-the-counter and complementary medicines, and comparing it against what is prescribed. The course lists the steps: current medicines including over-the-counter products and supplements, allergies and adverse reactions, recently stopped medicines, duplications and interactions, and doses and adherence.
- Off-label prescribing
- Prescribing outside the approved indication, dose or population. Legitimate and common, but the course lists an explanation for it among the things regulators expect the record to contain, alongside the consent discussion that supports it.
The clauses a prescribing notification engages
Read off the shared Code of conduct, which twelve National Boards use; if you are a doctor, a nurse practitioner or an endorsed midwife, your own code covers the same ground under its own numbering, and Good medical practice adds the one outright prohibition (4.15). There is no clause headed “prescribing”: the obligations are spread across good care, consent, records, resources, public health and your own health, with your state or territory’s drugs and poisons law on top. The four clauses a prescribing response is written to, then the others a prescribing concern engages.
1.2 — Good care
Good care includes the quality use of therapeutic products based on the best available evidence and the patient’s needs, treatment options not influenced by financial gain or incentives, adequate records, and consulting and taking advice from colleagues when appropriate. Every prescribing concern is measured against that sentence first: whether the medicine was indicated, whether the evidence supported it, whether the patient’s own circumstances — age, renal function, other medicines — were taken into account, and whether advice was sought where the decision called for it.
For this course: rational prescribing — the evidence, the patient’s needs, the dose and duration, ongoing review — is a lesson of its own in the course, and pharmacists are treated throughout as a safety partner.
4.8 — Personal relationships
Providing care to someone you have a close personal relationship with can be inappropriate because of the lack of objectivity, possible discontinuity of care and risk to both parties. Where it cannot be avoided the clause sets conditions: keep adequate records, maintain confidentiality, carry out an adequate assessment and get consent acknowledged by you both; do not let the relationship impair clinical judgement; keep the option to stop, and refer if you do. A script written at short notice for a relative meets none of them.
For this course: the course treats personal relationships that influence prescribing as a conflict of interest, and asks for prescribing decisions free from personal, financial or organisational influence.
8.3 — Health records
Records that are accurate, up to date, factual, objective and legible, reporting clinical findings, investigations, information given to patients, medication and other management, made at the time or as soon as possible afterwards. For a medicine the record is expected to show the indication, the alternatives discussed, the dose and intended duration, the monitoring plan and, where the use was off-label, why. A prescription can be reconstructed only from what was written down at the time.
For this course: the medication limb of the records clause: the indication, the dose and duration, the monitoring plan and the discussion, and the course teaches writing each every time.
9.1 — Your health
If you are able to prescribe, conform to your state or territory’s legislation on self-prescribing; and where you know or suspect you have a condition that could adversely affect your judgement or performance, do not rely on your own assessment of the risk you pose — consult an appropriate practitioner and follow the advice. Impairment is one of the four National Law grounds and is dealt with on its own route, with support; a condition declared early, with a plan behind it, is read as insight.
For this course: the course covers recognising your own limits — including feeling overwhelmed or cognitively fatigued — and seeking support early, through colleagues, pharmacists, supervision or mentoring.
Also engaged: 1.3 — decisions about access to care: no unnecessary services, and overprescribing examined as such · 3.2 — effective communication: the dose, the duration, what to watch for and when to come back, confirmed as understood · 4.2 — informed consent: the risks, benefits and alternatives of a medicine, and the off-label explanation, in the record · 5.4 — delegation, referral and handover: the medication list, the dose and the monitoring plan travel with the patient · 6.1 — use healthcare resources wisely: overprescribing and underprescribing both measured against need and benefit · 6.3 — public health: appropriate use of antimicrobials to minimise resistance, whatever the patient expected · 7.1 — risk management: a prescribing audit and a medication review cycle as the practice’s own system · 8.10 — conflicts of interest: no inducement, gift or hospitality from a company that may affect how you prescribe.
What happens after a prescribing notification reaches Ahpra
The same stages as any notification, set by the National Law, whichever Board registers you — and at every one the reader reconstructs the prescription from the note, the pharmacy and the monitoring system. A state drugs and poisons regulator, and sometimes a Medicare or PBS process, can run alongside.
Assessment: was the indication recorded, and what has changed?
Ahpra and the Board assess every notification for risk to the public, tell you about it and ask for your written response. The first reading is of the script against the note and the monitoring record; a response that reconstructs the prescription, names the step missed and shows the audit and the review cycle already in place can end a prescribing matter here, with no further action or advice.
Immediate action: should prescribing be restricted while the matter runs?
At any stage, where the Board believes a practitioner poses a serious risk, it may suspend registration or impose conditions while the matter continues (section 156). A protective step, not a finding, and reviewable — and the response to it is read like any other. On a prescribing matter the conditions can be specific to the medicine — a restriction on prescribing drugs of dependence, a requirement for another prescriber’s review — and a response that shows the risk already controlled is read as the risk controlled.
Investigation: does the account match the pharmacy record and the monitoring system?
Where more is needed, Ahpra investigates (section 160): some information is gathered through a case discussion at which you may be represented, some under compulsory powers. A prescribing investigation reads three records at once — the script, the pharmacy’s record and the monitoring system’s — beside your note and your account; an account that differs from any of them becomes a probity question of its own, and a state regulator may hold one of the records.
Health or performance assessment: is this a pattern, or a health matter beneath it?
Where the concern is about health or about performance rather than conduct, the Board may require a health assessment or a performance assessment (sections 169 and 170) instead of an investigation. Impairment is a health matter under the National Law, dealt with under its own route with support, and a condition declared early, with a plan behind it, is read as insight. A prescriber’s own use behind the prescribing makes it a health matter, where drug screening can be part of the plan; a pattern of prescribing below the standard of a peer is a performance matter, and a prescribing audit speaks directly to it.
A panel: does the practitioner understand why the medicine was the concern?
The Board may refer a matter to a performance and professional standards panel or a health panel (sections 181 and 182), which meets you and can caution, impose conditions or refer the matter on — it cannot cancel registration. On a prescribing matter it asks whether you can see why the medicine was the concern — the indication, the dependence, the monitoring — and what now makes sure the check is made.
The tribunal: what should follow?
The most serious matters go to the tribunal in your state or territory (section 193), which can reprimand, impose conditions, fine up to A$30,000, suspend, cancel registration and disqualify (section 196). In 2024/25, 94.3% of the matters closed after a tribunal referral ended in disciplinary action. The tribunals weigh insight, remediation and conduct since the events in every decision, and their orders — education, mentoring, audits, supervision — are made of the same instruments a remediation portfolio holds. On prescribing they have reprimanded, suspended and imposed conditions: a doctor who treated six family members and prescribed pethidine to one for 20 months without a permit was suspended for six months with 12 months’ mentoring, and a doctor who prescribed Schedule 8 medicines without the permit while recording that he held one was suspended and ordered to undertake education, mentoring and audits.
Who investigates in New South Wales and Queensland
Two states run their own conduct process for all sixteen professions, and every state and territory runs its own drugs and poisons regulator besides. In New South Wales a conduct matter does not go to Ahpra: your profession’s Council of NSW manages standards and conditions and the Health Care Complaints Commission (HCCC) investigates and prosecutes, with the Pharmaceutical Regulatory Unit holding the drugs and poisons side. In Queensland every complaint goes first to the Office of the Health Ombudsman (OHO), which keeps what it keeps and refers the rest to Ahpra and your Board. Ahpra sets both out at reporting concerns in New South Wales or Queensland. A prescribing matter can be in two processes at once, and the letterhead tells you which one each letter belongs to.
Facing an Ahpra notification, complaint or allegation? This course helps you remediate — and demonstrate it.
Buy this course — A$200.00Whatever your profession: Ahpra and the National Boards regulate 16 professions under the National Law, and the process is the same for all — courses for every registered profession →
Frequently asked questions
What does my Board want in a response to a prescribing notification?
The prescription reconstructed, the step missed and the change. The script is already in evidence, so the response is built on why: the indication and the alternatives considered, what the patient was told, the dose and duration, the monitoring planned — read against the pharmacy record and the monitoring system, and labelled as a later reflection wherever it was not recorded at the time. Then the step missed, named from your own code or your state’s rules, the effect on the patient, and what now stands behind it: an audit, the monitoring system used, a review cycle, each dated.
Should I take advice before I respond to Ahpra?
Yes, and before you answer any of the bodies a prescribing matter can involve. Your indemnity insurer or defence organisation is the first call, and a lawyer should read the response before it goes to Ahpra or your National Board, your profession’s Council of NSW or the HCCC, the OHO, your state or territory’s drugs and poisons regulator, a Medicare or PBS process, or a panel or tribunal. Clause 7.2 of the shared code itself tells you to seek advice when you are not sure what to do. Nothing on this page is legal advice, and no course determines the outcome of a notification.
Can a prescribing concern be remediated — and will Ahpra or my Board accept this course as part of it?
Yes, and the remediation produces its own evidence: an audit repeated, the monitoring system used, a review cycle, a deprescribing plan. No provider is accredited by Ahpra or any National Board, and no course decides a matter. What the Board, a panel and a tribunal weigh is dated, targeted remediation with reflection that engages the standard — and this course covers rational prescribing, high-risk medicines, real-time monitoring, telehealth prescribing and deprescribing, with five Australian case studies, so the connection is plain on the certificate and in your reflective account. Check the wording of any condition, undertaking or direction with your indemnity insurer or defence organisation, your union or professional association or a lawyer before you rely on it.
What can my Board do about a prescribing concern?
After an assessment or an investigation your Board may take no further action, caution you, accept an undertaking or impose conditions — a restriction on prescribing a class of medicine, supervision, education, an audit (section 178) — require a health or performance assessment (sections 169 and 170), refer you to a panel, or refer the most serious matters to a tribunal (section 193), which can reprimand, impose conditions, fine, suspend, cancel registration and disqualify (section 196). The tribunals have suspended prescribers for prescribing to family and to themselves, and ordered mentoring, education, audits and drug screening.
Who handles a prescribing notification in New South Wales or Queensland?
Not Ahpra, in either case. In New South Wales your profession’s Council of NSW and the Health Care Complaints Commission manage conduct, health and performance matters between them, and Ahpra does not investigate registered practitioners there. In Queensland every complaint goes first to the Office of the Health Ombudsman, which decides what it keeps and what it refers on to Ahpra and the Board. The letterhead tells you which body has your file, and the same response — the reasoning, the standard, the remediation — is what each of them reads for. A prescribing matter can also be with your state or territory’s drugs and poisons regulator at the same time — in New South Wales, the Pharmaceutical Regulatory Unit.
Can I prescribe for my own family?
For doctors, Good medical practice (4.15) is a prohibition rather than advice for the highest-risk medicines: a doctor must not prescribe Schedule 8 medicines, psychotropic medication or drugs of dependence to anyone with whom they have a close personal relationship. For the shared-code professions, clause 4.8 sets conditions rather than a ban — an adequate assessment, records, consent acknowledged by you both — and clause 9.1 refers self-prescribing to your state or territory’s law. Nurse practitioners and endorsed midwives answer to the NMBA codes. Whatever your profession, take advice before writing one, not after.
Am I required to check the real-time monitoring system before prescribing?
It is set by state and territory law, not nationally. Every state and territory now runs a system — SafeScript in Victoria, SafeScript NSW, QScript, Canberra Script, ScriptCheckSA, ScriptCheckWA, TasScript and NTScript — and whether checking before prescribing a monitored medicine is mandatory, and which medicines are monitored, are set by each of them. Check your own jurisdiction’s rule rather than the one you trained under, and record the check when you make it: a response that says a check was made is read against the system’s log.
The patient insisted, and refusing would have ended badly. Does that help?
It is relevant context and it is not an answer. The course states plainly that inappropriate prescribing due to patient pressure may be judged as unsafe practice. What does help is showing how you managed the request: the clinical reasoning you explained, the alternatives you offered, the decision shared, and the discussion documented. Declining well is a skill the course teaches directly, and for an antibiotic clause 6.3 of the shared code makes appropriate use of antimicrobials a public-health duty, not only a matter for the consultation in front of you.
I made a prescribing error. Should I tell the patient?
Yes. Clause 4.5 of the shared code asks you, when something has gone wrong, to act to put it right, explain to the patient as promptly and fully as possible what happened and what it means for them, acknowledge any distress, and review the event to reduce the risk of recurrence; Good medical practice (4.11) and the NMBA codes say the same. The course teaches that conversation, and records that practitioners who show honesty and insight are viewed as far lower risk. Speak to your indemnity insurer about how and when, and record the conversation the same day.
Can a prescribing matter run in more than one place at once?
Yes. A Board notification is separate from your state or territory’s drugs and poisons regulator, and both are separate again from a Medicare or PBS compliance process. They can proceed in parallel, on different timetables, and something said in one may be seen in another. One consistent account serves all of them, written after advice and checked against the pharmacy record and the monitoring system before it goes. The course sets out what a breach of the prescribing rules can bring: a notification to Ahpra, a Medicare audit or sanctions, disciplinary action, the loss of prescribing rights.
Is telehealth prescribing held to a lower standard?
No. The course is explicit that telehealth prescribing must meet the same standards as face-to-face practice, and the Board guidance says the same. The failures the course names are the ones a notification describes: an assessment that would not have been adequate in person, identity not confirmed, a high-risk medicine prescribed without appropriate review, the monitoring system not checked. A telehealth script is answered like any other — the indication, the assessment, the check and the record — and the platform is not part of the answer.
How is this different from the Clinical Competence course?
They overlap at medication error, and they are often taken together. This course is about the medicine: the indication written down, high-risk medicines and monitoring, real-time prescription monitoring, interactions and allergies, deprescribing, antibiotics under pressure and telehealth scripts. Ensuring Clinical Competence and Patient Safety is about clinical reasoning across the whole of care — assessment, diagnosis, deterioration, follow-up, escalation and scope. If the letter is about a script, start here; if it is about a diagnosis or a deterioration, start there.
Does this count towards my CPD?
Each National Board sets its own continuing professional development registration standard, and targeted CPD on the subject of a notification is among the remediation the Board and the tribunals recognise. The certificate records the course, the 2 CPD hours and the date, which is what a CPD portfolio needs; how the hours count towards your requirement depends on the standard’s categories, so check them.
How long does it take, and how long do I have access?
The course is 2 CPD hours, self-paced, with twelve months’ access from purchase. The certificate is issued on completion, dated, with the course title and the CPD hours, for a response, a portfolio or your CPD record.
Courses that work alongside this one
A notification can raise more than one issue. These are the courses that pair with this one.
Ensuring Clinical Competence and Patient Safety
Medication error sits inside the wider competence question: assessment, reasoning, escalation and scope.
Documentation for Healthcare Professionals
Medication and prescribing records in practice. The indication, the discussion and the monitoring plan are proved here or not at all.
Duty of Candour for Healthcare Professionals
What the codes require once a medicine has caused harm: the disclosure, the apology and the review.
Effective Communication for Healthcare Professionals
Medication instructions in plain language, confirming understanding, and refusing an inappropriate request respectfully.
Financial Integrity for Healthcare Professionals
Gifts, sponsored travel and incentives tied to prescribing, and the conflicts of interest they create.
Dealing with a Complaint or Investigation Professionally
How to conduct yourself once the letter arrives, with a case study of a dispensing error answered with insight and a checklist for high-risk medications.
Rebuilding Trust of Patients, Colleagues, Public and Healthcare Regulator
The stage after: insight, targeted remediation and the evidence of change a review asks for.
Prescribing Guidance and Standards for Healthcare Professionals
This course. Rational prescribing, high-risk medicines, monitoring, deprescribing, and the remediation a prescribing concern asks you to evidence.
See all CPD courses for healthcare professionals in Australia →
Start today, finish at your own pace
Immediate access on purchase. Twelve months' access, a dated certificate on completion, and 2 CPD hours issued by Healthcare Ethics Courses.