Healthcare Ethics Australia

Face-to-Face Courses via Zoom · Ahpra and the 15 National Boards

Face-to-face courses · Australia

Face-to-Face Courses Ethics & ProfessionalismProbity & HonestyProfessional BoundariesReflection Workshop

Q: Are these courses actually face-to-face?

They are run live, via video link on Zoom. Face-to-face here means live and interactive with a facilitator and other participants, rather than a self-paced recording. You see and speak to the people in the room; the room is a video call. If you want a genuinely private session, a one-to-one version of any of the four courses is available for A$500 on top of the course price.

Q: How long is the course, and what is the format?

A live course via Zoom, with breaks. Each course carries 5 CPD hours, and the certificate is issued by Healthcare Ethics Courses on completion. Joining details are sent when you book.

Q: Which of the four courses should I take?

Match the course to the concern that has been raised. Probity and Ethics is for honesty and dishonesty allegations. Ethics and Professionalism is for conduct, attitude and professionalism concerns. Professional Boundaries is for boundary, consent and chaperone issues. The Reflection Workshop is for building insight and writing reflection that holds up to scrutiny. If your letter names more than one concern, or you are not sure how it has been categorised, contact us and we will help you choose.

Q: What certificate do I get, and when?

A 5 CPD hour certificate issued by Healthcare Ethics Courses, on completion and emailed to you after the course. It records the course title, the CPD hours, your name and the date, and you can include it in a remediation plan, a written response to a National Board, or your CPD portfolio alongside your own reflection.

Q: What does a course cost?

A$1,000 for a single live course. Inside the Bulk Buy bundle - one live course plus any ten online courses - it comes down to A$850: A$1,400 for the ten online courses plus A$850 for the live course, A$2,250 in total. A one-to-one session is A$500 extra either way.

For health practitioners facing an Ahpra notification, a National Board investigation or a complaint
A live, facilitated course via video link on Zoom — with a facilitator, not a recording
Interactive, with discussion throughout
Structured work on your own case, and an action plan you leave with
Certificate issued by Healthcare Ethics Courses on completion

5 CPD hours
A$1,000 per course
Live via Zoom
One-to-one available
Also in the Bulk Buy bundle

See the four courses ↓ A$1,000, or A$850 in a bundle

At a glance

Format: Live and interactive, via video link on Zoom
Length: A live course via Zoom, with breaks
CPD: 5 hours, certificate issued by Healthcare Ethics Courses on completion
Price: A$1,000 per course · A$850 inside the Bulk Buy bundle · one-to-one A$500 extra

Certificate issued by Healthcare Ethics CoursesRemediation courses for regulatory processes.

The courses

Four courses

Match the course to the concern that has been raised. Every course is A$1,000, carries 5 CPD hours, and issues a certificate from Healthcare Ethics Courses on completion.

Course 1 of 4

Probity and Ethics Course

Who it is for

If you are facing a dishonesty or probity allegation — a complaint, an employer investigation, or an Ahpra notification or National Board investigation — or you need to evidence remediation on honesty and integrity.

Format and certificate

Live and interactive, via video link on Zoom
A live course, 5 CPD hours, with breaks
Certificate issued by Healthcare Ethics Courses on completion
One-to-one available for A$500 extra

What the course covers

What probity and ethics mean in healthcare practice
What Ahpra and the National Boards say about probity, honesty, trust and ethics in the codes of conduct
The consequences of a breach of probity, honesty and ethics
Case examples where a breach of probity happened, and reflection on them
Examples of ethical dilemmas and how to manage them
Why probity and ethics matter for health practitioners
What to do when a breach of probity and ethics happens
Insight, reflect, remediate
Formulating a personalised action plan

Date

Sunday 1st November 2026Live via Zoom

Price

A$1,000.00A$850.00 inside the Bulk Buy bundle · one-to-one A$500.00 extra

Book 1st November

Course 2 of 4

Ethics and Professionalism Course

Who it is for

If you are facing an allegation about your conduct, attitude or professionalism — a complaint, an employer investigation, or an Ahpra notification or National Board investigation — or you need to evidence remediation on professional standards.

Format and certificate

Live and interactive, via video link on Zoom
A live course, 5 CPD hours, with breaks
Certificate issued by Healthcare Ethics Courses on completion
One-to-one available for A$500 extra

What the course covers

Ethics in healthcare, and the principles behind it
Review of cases involving ethical dilemmas
Professionalism, and what it is made up of
The codes of conduct on ethics and professionalism — the shared code and the profession-specific codes
Why ethics and professionalism matter for health practitioners
What to do if a breach of the expected standards happens — insight, reflection, remediation
An exercise in insight and reflection on your own case or situation
Structured reflection and an action plan for remediation

Date

Sunday 15th November 2026Live via Zoom

Price

A$1,000.00A$850.00 inside the Bulk Buy bundle · one-to-one A$500.00 extra

Book 15th November

Course 3 of 4

Professional Boundaries Course

Who it is for

If you are facing a professional boundaries allegation — a complaint about your relationship with a patient or colleague, an employer investigation, or an Ahpra notification or National Board investigation — or you need to evidence remediation on boundaries, consent and chaperoning.

Format and certificate

Live and interactive, via video link on Zoom
A live course, 5 CPD hours, with breaks
Certificate issued by Healthcare Ethics Courses on completion
One-to-one available for A$500 extra

What the course covers

What professional boundaries are
What the codes of conduct say about professional boundaries
The factors that contribute to boundary violations
Situations where boundaries can become blurred, and the risk that follows
Guidance on consent and chaperones
Why professional boundaries matter for health practitioners
The measures and mechanisms that help maintain them
What to do when a breach of professional boundaries happens
Insight, reflect, remediate
An exercise to formulate a personalised action plan

Date

Sunday 6th December 2026Live via Zoom

Price

A$1,000.00A$850.00 inside the Bulk Buy bundle · one-to-one A$500.00 extra

Book 6th December

Course 4 of 4

Reflection Workshop — Insight, Reflect, Remediate

Who it is for

If you need to build insight, demonstrate reflection and evidence remediation for a complaint, an employer investigation or an Ahpra notification, and want your written reflection to hold up to scrutiny by a National Board, a panel or a tribunal.

Format and certificate

Live and interactive, via video link on Zoom
A live course, 5 CPD hours, with breaks
Certificate issued by Healthcare Ethics Courses on completion
One-to-one available for A$500 extra

What the course covers

Reflection and reflective practice, and why reflection helps
What to reflect on
How reflection helps with insight and remediation
Why reflection matters for health practitioners
How to write an effective reflection
Reflections and discussions that build insight into your own situation or case
Discussion that helps you remediate, and helps you write your reflective pieces afterwards
Gibbs’ reflective cycle, and writing reflection to it
Collective reflection
A SMART action plan to remediate

Date

Sunday 13th December 2026Live via Zoom

Price

A$1,000.00A$850.00 inside the Bulk Buy bundle · one-to-one A$500.00 extra

Book 13th December

Two ways to buy

Buy a course on its own, or inside the Bulk Buy bundle

The bundle is one live course plus any ten online courses — not a bundle of live courses, and not the five-course bundle, which has no face-to-face add-on. It is the cheaper route if you also want online courses: the live course comes down from A$1,000 to A$850 inside it.

One live course

A$1,000

Per course, per person

A live, facilitated day via video link on Zoom
5 CPD hours, certificate issued by Healthcare Ethics Courses
Certificate emailed after the course
One-to-one available for A$500 extra

See dates and book

One live course plus any ten online courses

A$2,250

The Bulk Buy bundle: one face-to-face course at a reduced A$850, plus any ten online courses at A$1,400

One of the four live courses on this page, on its published date
Any ten of the online courses, chosen on your Board’s bulk buy page
Eleven certificates in total, issued by Healthcare Ethics Courses
Saves A$150 against buying the live course on its own
One-to-one still available for A$500 extra

View the Bulk Buy Offer

How it works

What the course looks like

The same shape for all four courses.

Start

Joining by video link on Zoom. Live and interactive throughout, with a facilitator.

Breaks

Breaks across the course.

Interactive throughout

Discussion with the facilitator and other participants, work on your own case, reflective discussion and an action plan.

Finish

A live course carrying 5 CPD hours, with a certificate issued by Healthcare Ethics Courses on completion.

Who runs them

Who runs the sessions

Dr Mo Mirza

Course facilitator

Dr Mo Mirza is a medically trained doctor from University College London. He is an educator and currently a UCL postgraduate researcher, with over 25 years’ experience in healthcare, teaching, facilitation and student support. Drawing on clinical practice, counselling studies and small-group teaching, he facilitates reflective, inclusive learning on probity and ethics, professional boundaries and professional behaviour, using realistic scenarios, guided discussion and structured reflection.

Medical training, University College London · UCL postgraduate researcher · Counselling studies · Small-group facilitation

Dr Shehzad Iqbal

Founder, author and course facilitator

Dr Iqbal has designed and delivered ethics, probity and professionalism training for healthcare professionals since 2020, working with practitioners regulated in six countries, online and live. He combines clinical practice with formal postgraduate training in healthcare law and ethics, and writes and reviews every course on this site.

MBBS · MRCS · MRCGP · Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee

Course content written and last reviewed by Dr Shehzad Iqbal. Last reviewed 11 September 2026.

In short

What are the face-to-face courses?

They are four live, facilitated courses in ethics, probity, professional boundaries and reflective practice, run via video link on Zoom, with a certificate issued by Healthcare Ethics Courses on completion. Each carries 5 CPD hours and costs A$1,000, or A$850 inside the Bulk Buy bundle.

They are run virtually: face-to-face here means live and interactive with a facilitator and other participants, not a self-paced recording. Each is a live course, with breaks. Any of the four can be run one to one for A$500 more.

They are built for practitioners facing a complaint, an investigation or an Ahpra notification, and are equally used for ordinary CPD. No National Board approves courses from any provider, and no course decides a matter. What a live course gives you is a facilitator, other people in the same position, and structured work on your own case — which is the part many people find hardest to do alone.

Key terms

What Ahpra and the National Boards mean by insight, reflection and remediation

Four terms recur throughout regulatory correspondence, and the sessions are built around them. They are not interchangeable, and being clear about which one a letter is asking for makes a practical difference to how you respond.

Fitness to practise

Having the skills, knowledge, character and health to practise your profession safely and effectively. A National Board acts on a notification when a concern suggests that one of those may be in question. It is a judgement about current and future safety, not only about what happened. The National Law does not use the phrase; it names four grounds — impairment, unsatisfactory professional performance, unprofessional conduct and professional misconduct — and a Board acts under one of them.

Insight

Understanding what went wrong, why it happened, and the effect it had on patients, colleagues and public confidence in the profession. Insight is weighed at almost every stage, whatever the concern, and it is the element often described as lacking.

Reflection

Setting that understanding down honestly and in your own words, including what you would do differently and what you have already changed. Reflection is the written record of insight, which is why the two are so often confused.

Remediation

The concrete steps taken so that the same thing does not happen again — training, supervision, changes to how you work — together with evidence that they happened. Insight without remediation is an account; remediation without insight is a certificate.

The four National Law grounds

Impairment is a health matter; unsatisfactory professional performance is knowledge, skill, judgement or care below the standard of a peer; unprofessional conduct is conduct below what peers and the public reasonably expect; professional misconduct is substantially below that standard and only a tribunal can find it. Which one your letter uses tells you how the matter is being treated.

Who they are for

Every health practitioner, whatever your National Board

The courses are for practitioners facing a complaint, an investigation or an Ahpra notification, and for anyone who wants the material for CPD.

Doctors
Nurses
Midwives
Dentists
Pharmacists
Psychologists
Physiotherapists
Osteopaths
Chiropractors
Optometrists
Occupational therapists
Podiatrists
Paramedics
Medical radiation practitioners
Chinese medicine practitioners
Aboriginal and Torres Strait Islander health practitioners

Regulated by Ahpra and the 15 National Boards. In New South Wales and Queensland, where complaints are handled by the professional Councils, the HCCC and the Office of the Health Ombudsman, the courses apply in exactly the same way.

Questions practitioners ask us

Frequently asked questions

Are these courses actually face-to-face?

They are run live, via video link on Zoom. Face-to-face here means live and interactive with a facilitator and other participants, rather than a self-paced recording. You see and speak to the people in the room; the room is a video call. If you want a genuinely private session, a one-to-one version of any of the four courses is available for A$500 on top of the course price.

How long is the course, and what is the format?

A live course via Zoom, with breaks. Each course carries 5 CPD hours, and the certificate is issued by Healthcare Ethics Courses on completion. Joining details are sent when you book.

Which of the four courses should I take?

Match the course to the concern that has been raised. Probity and Ethics is for honesty and dishonesty allegations. Ethics and Professionalism is for conduct, attitude and professionalism concerns. Professional Boundaries is for boundary, consent and chaperone issues. The Reflection Workshop is for building insight and writing reflection that holds up to scrutiny. If your letter names more than one concern, or you are not sure how it has been categorised, contact us and we will help you choose.

Do I have to be facing a notification to attend?

No. The courses are built for practitioners facing a complaint, an investigation or an Ahpra notification, but they are equally used for ordinary CPD. Attending before anything has gone wrong is a perfectly ordinary reason to come.

What certificate do I get, and when?

A 5 CPD hour certificate issued by Healthcare Ethics Courses, on completion and emailed to you after the course. It records the course title, the CPD hours, your name and the date, and you can include it in a remediation plan, a written response to a National Board, or your CPD portfolio alongside your own reflection.

Does Ahpra or my National Board approve these courses?

No National Board accredits, approves or endorses courses from any provider, including us, and none keeps an approved list. What these courses give you is a certificate and a dated record that you acted, and when. The weight it carries depends on the circumstances of your matter, and no course determines an outcome.

The listed date is too late for my deadline. Can you run one sooner?

Often, yes. If you need a course urgently, contact us and we will try to arrange an earlier date. A one-to-one session can usually be arranged more quickly than a group sitting.

What is the one-to-one option?

Any of the four courses can be run as a private one-to-one session for A$500 extra, whether the course is purchased individually or as part of a Bulk Buy bundle. It covers the same material, and the date is arranged around you.

What does a course cost?

A$1,000 for a single live course. Inside the Bulk Buy bundle — one live course plus any ten online courses — it comes down to A$850: A$1,400 for the ten online courses plus A$850 for the live course, A$2,250 in total. A one-to-one session is A$500 extra either way.

Should I take a live course or the online ones?

They do different jobs. The online catalogue lets you cover several specific concerns and build a portfolio of certificates at your own pace. A live course gives you a facilitator, discussion with other practitioners in the same position, and structured exercises on your own case — which is what many people find hardest to do alone. Many people do both: the live course for insight and reflection, the online courses for breadth.

I practise in New South Wales or Queensland. Do the courses still apply?

Yes. In New South Wales conduct matters are managed by your professional Council and the Health Care Complaints Commission, and in Queensland complaints go first to the Office of the Health Ombudsman, rather than to Ahpra. The standards the courses work to — the codes of conduct, and what insight, reflection and remediation mean — are the same in every state and territory.

The other half of the catalogue

Online courses, by National Board

Forty-two self-paced CPD courses, with a page written to each Board’s code. Many people take a live course for insight and reflection, and online courses for breadth.

Any five online courses are A$850 and any ten A$1,400 — see the Bulk Buy Offer. Booking for a team rather than yourself? We run the same four courses live for healthcare organisations.

Book a course, or ask about a date

Every course is A$1,000 and carries 5 CPD hours, with a certificate issued by Healthcare Ethics Courses. If the listed date does not work, we will try to arrange an earlier one.

See the dates and book — A$1,000 Bulk Buy bundle — A$2,250 Ask about an earlier date