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Healthcare Ethics Australia

Contact · Australia · Ahpra and the 15 National Boards

We are here to help

Contact Healthcare Ethics Australia

about our online courses for practitioners responding to an Ahpra notification, and about buying for a team

  • Enquiries handled in confidence
  • Ahpra and the 15 National Boards
  • Twelve months of access

Get in touch

[email protected] The fastest route, and the best one for anything with detail.
Contact form Further down this page.

Healthcare Ethics Australia is based at 119 Marylebone Road, London NW1 5PU, United Kingdom. The courses on this site are written for practitioners registered in Australia. We reply to every enquiry within 30 days, and usually much sooner.

Contact form

Write to us

Fill in the fields and press send. Your message opens in your own email app with everything already written, ready for you to check before you send it. If you would rather write to us directly, use [email protected].

Please do not set out the details of your notification here. Your message reaches us the same way an email does. We do not need the particulars of your matter to answer a question about the courses, and we would rather you did not send them.

A personal address is fine if you would rather not use a work one.
Or email [email protected] directly.

How we handle what you send is set out in our privacy policy.

Two routes

Two ways to reach us

Email

Best for anything with detail: which courses cover which areas, quotes for a team, invoices and receipts, how the Bulk Buy Offer works, or trouble getting into a course you have already bought.

[email protected] Write in your own words. There is no form to fill in first.

Contact form

Best if you would rather fill in a few fields than compose an email from scratch. It opens your own email app with everything already written, so you can read it back before you send it.

Back to the form Name, email and your message. Telephone number optional.

Before you write

Read the course pages first

Each profession has its own page, setting out the concerns that National Board raises most often and the courses written to Ahpra and that Board’s standards, with a filter that narrows them by the type of concern. If you know which body is writing to you, start there and choose in your own time. Ahpra publishes its own guidance for practitioners who have had a concern raised about them.

Teams and organisations

Buying for more than one person

Practices, hospitals, health services and education teams buy places for several practitioners at once. Tell us how many people and which areas you need covered, and we will put a quote together.

  • Ten courses for one person The Bulk Buy Offer is a fixed price for any ten courses and needs no quote. The price and the saving are set out on the Bulk Buy Offer page.
  • Several colleagues Email the number of places and the areas you want covered. We will quote and can invoice your organisation.
  • Course licences and the member discount scheme Two arrangements, never both to the same organisation. Both are set out on the for organisations page, and the contractual detail is in our terms and conditions.
  • Invoices and purchase orders Tell us what your finance team needs on the invoice and we will raise it that way.

Handled in confidence

What happens to what you tell us

Most people who write to us are in the middle of something difficult. It is reasonable to want to know where your message goes before you send it.

  • We do not contact your regulator Nothing you tell us is shared with Ahpra, a National Board, a NSW Council, the HCCC or the OHO. We have no reporting relationship with any of them.
  • We do not contact your employer Unless your employer is the one buying the course and has asked us to confirm completion, and you are told that before the course opens.
  • Your enquiry is not marketing data We answer your question. We do not add you to a mailing list because you asked one.
  • Courses are taken privately Online courses are worked through on your own device. Nobody is told you have enrolled.

Contact details and response routes written and last reviewed by Dr Shehzad Iqbal, MBBS, MRCS, MRCGP, Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee. Last reviewed . How we handle personal information is set out in our privacy policy.

Questions people ask before writing

Frequently asked questions

Short answers to what people actually ask before they get in touch.

Can you advise me on my own notification?

No. We are not lawyers and we are not your medical defence organisation or professional indemnity insurer. We cannot tell you how to respond to Ahpra, what to put in a submission, or what the outcome is likely to be.

For advice on your own matter, speak to your indemnity insurer, your professional association or a lawyer. Ahpra also publishes a list of independent support services for practitioners. What we can answer is which courses cover which areas, how access works, and anything about buying.

How do I work out which courses I need?

Start with the page for your profession. Each one lists the concerns that come up most often for that profession and the courses written to Ahpra and that National Board’s standards, with a filter that narrows them by the type of concern.

If you have read the page and are still unsure, write to us and say which areas you want covered. You do not need to tell us anything about your own matter for us to answer that.

If it is the process itself you want explained rather than the courses, read our guide to the Ahpra investigation process.

Is my enquiry confidential?

Yes. We never tell Ahpra, a National Board, a NSW Council, the HCCC or the OHO that you have written to us, bought a course or taken one. We keep no register any of them can search and no regulator has an account with us.

How we handle what you send is set out in our privacy policy.

I have a deadline in a few days. Is it worth starting now?

Usually yes. The courses are self-paced and open the moment payment clears, so there is nothing to schedule and nobody to wait for. Each carries 2 CPD hours issued by Healthcare Ethics Courses.

No course from us or from anyone else determines or influences the outcome of a notification. If a deadline is the reason you are buying, say so in your message and we will tell you plainly whether we think it helps.

Will a course change the outcome of my notification?

No, and we will not tell you otherwise. No provider’s course determines or influences what a National Board decides. Anyone who tells you differently is selling you something.

What a course can do is help you think through what happened and how you would approach it now. What you do with that is yours.

Can I buy courses for colleagues or for my team?

Yes. Practices, hospitals, colleges and education teams buy places for several practitioners at once. Tell us how many people and which areas you need covered and we will put a quote together.

The arrangements are set out on the for organisations page.

I have bought a course but cannot get into it

Email us from the address you bought it with and say which course. That is almost always enough for us to find the purchase and put it right.

Access runs twelve months from the date of purchase. Inside that period you may return to the course as often as you like, including after completing it.

Can I have an invoice or receipt for my employer?

Yes. Tell us what your finance team needs on the invoice — a purchase order number, a particular billing address — and we will raise it that way.

If your organisation is buying on your behalf, it sees your assignment, completion and date, and nothing else.

I am not registered in Australia. Are these courses relevant?

They are written to Ahpra and the National Boards’ standards and use Australian terminology throughout, so they suit a practitioner registered in Australia best.

Healthcare Ethics Australia serves practitioners registered in Australia. If you are registered elsewhere, write and say where, and we will point you at the right programme.

Certificates are issued by Healthcare Ethics Courses.

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